Quality ressources

December 3rd 2007

Chinese manufacturers are beginning to realise that to trade on a worldwide basis many customers will make it a contractual requirement for their suppliers buy product recall protection. But this cover will only be available after comprehensive assessment of the individual risk by insurers.

Mark Quinn, associate director at Aon, commented on the reaction of the insurance market: “Undoubtedly there is interest from the insurance market to offer product recall solutions to manufacturers in expanding economies and there are markets that see the development of recall insurance in China as an exciting opportunity, if handled correctly.”

The issue for insurers and brokers alike is developing recall insurance in a Chinese market that is relatively unsophisticated and only just coming to terms with the concept of product liability, let alone product recall - a niche area often written as a standalone product or as part of a wider liability package. The industry needs to promote product recall in China at grass roots levels, explaining the different recall policies available and the requirements of the insurance market in order to secure cover.

In particular, insurers will demand evidence of testing and controls throughout the supply chain. This appears to have been lacking in some cases and contributed to the high level of recalls emanating from the region. Bad track records will lead to high premiums or refusal to quote at all.

But effective quality control does not stop with the manufacturers. Mark advises companies across the supply chain should be conducting due diligence on suppliers' quality control processes: “Businesses trading with China need to consider the knock on effect to their business. Recent EU legislation means that companies are obligated to inform authorities in the event of a recall and as such should also have robust checks in place to test products before being released to the public.”

Aon UK is ranked by A.M. Best as the number one global insurance brokerage based on brokerage revenues and voted best insurance intermediary, offering classic car insurance, high value home contents insurance, entertainment and media insurance and construction site insurance.

 

Source: www.1888pressrelease.com 

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